Privacy policy and proactive information according to Art. 13/14 DSGVO

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions can always be subject to security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us, also by alternative means such as by telephone.

Who are we?

We are the data controller for the processing of your personal data. You can reach us at the following contact information:

AVANCE Personal-Service GmbH

Stuttgarter Street 1

01189 Dresden

Phone: +49 (0)351 40 90 1 0

Fax: +49 (0)351 40 90 1 99

Who supports us?

An external company data protection officer has been appointed for our company. You can reach our company data protection officer under the following contact details:

Secuda GmbH

Darian Thannhäuser

Wallot Street 18

01309 Dresden

Tel.: 0351 85470050

E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Why do we collect personal data?

We collect, process and use personal data on this website in order to offer you our services and to give you the opportunity to use these services.

Automatic data collection

When you visit our website or one of its subpages, general data is automatically collected. However, these do not allow any conclusions to be drawn about you as a person. The data collected is information such as:

- Which browser is used?

- When was my website accessed?

- Which sub-pages were called up?


We need this information in order to be able to optimally adapt the content of our pages to the users and to constantly improve the protection against possible hacker attacks.

Direct data collection

You have the option of contacting us directly via contact form, e-mail or telephone if you have any questions or concerns. In doing so, it is up to you how much information you want to disclose to us. When you send us an e-mail, we automatically receive your e-mail address. We need this in order to send you a reply. If a business relationship arises from the inquiry, the data will be stored in accordance with the legal retention periods.

Will my data be passed on?

If, in the course of our processing, we disclose data to other persons and companies (order processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of legal permission (e.g. if a transfer of data to third parties, such as to payment service providers, is necessary for the performance of the contract pursuant to Art. 6 (1) lit. b DSGVO). Should this be the case, you must have consented, legal obligation provide for this or the bases of our legitimate interest exist (e.g. when using agents, web hosts, etc.). If we commission third parties with the processing of data on the basis of a so-called "order processing agreement", this is done on the basis of Art. 28 DSGVO.

What are cookies and what is their purpose?

Cookies are text files that are stored on your internet browser. This has the advantage that you do not have to enter certain data, such as access data, manually again and again. This is done for you by the cookie, which stores this information. You can delete the cookies from your browser at any time if you wish. However, you may then no longer be able to fully use all functions.

This website uses a session cookie to initiate the browsing session. Session cookies are small pieces of information that are stored in your computer's memory. A randomly generated, unique identification number is stored in a session cookie, a so-called session ID. In addition, a cookie contains information about its origin and the storage period. These cookies cannot store any other data.  The session cookies we use are deleted as soon as you end the session.

This website also uses third-party cookies. These are set, for example, when you use the web fonts. We use these tools to enhance the user experience of our website and to improve the findability of the site in search engines.

Disabling cookies?

If you disable cookies, certain functionality may not be available to you.

If you do not want cookies, you can set your web browser to disable cookies. Please note that most browsers offer different ways to protect your privacy.

What tools are used?

Use of SSL encryption

Our website uses SSL encryption when transmitting confidential or personal content of our users. This encryption is activated, for example, when processing payment transactions as well as when you make inquiries to us via our website. Please make sure that SSL encryption is activated for corresponding activities on your part. The use of encryption is easy to recognize: The display in your browser bar will change from "http://" to "https://". Data encrypted via SSL cannot be read by third parties. Only transmit your confidential information when SSL encryption is activated and contact us in case of doubt.

Use of Google Maps

Our website uses the "Google Maps and Route Planner" function of Google Ireland Limited, located at Gordon House, Barrow Street, Dublin 4, Ireland ("Google"), to display or calculate geographical information and directions. Through Google Maps, data about your use of our website may be transmitted to, collected by, and used by Google. The data may be processed in the USA. You can prevent such data transmission by deactivating "Javascript" in your browser. In that case, however, no

maps are displayed. By using this website and not deactivating "Javascript", you agree that you consent to the processing of your data by Google for the above purpose. For more information about how "Google Maps" and the route planner use your data, as well as Google's privacy policy, please visit:

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in Ireland. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in Ireland and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link (insert link at this point. The current link is: In view of the discussion about the use of analysis tools with complete IP addresses, we would like to point out that this website uses Google Analytics with the extension "_anonymizeIp()" and therefore IP addresses are only processed in abbreviated form in order to exclude direct personal references.

Consent with a cookie banner from Usercentrics

This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies and to document this consent in accordance with data protection law. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, website: (hereinafter "Usercentrics").

When you enter our website, the following personal data is transferred to Usercentrics:

  • Your consent(s) or revocation of your consent(s).
  • Your IP address
  • Information about your browser
  • Information about your terminal device
  • Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consent(s) given or their revocation to you. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie yourself or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.

Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 lit. c DSGVO.

Order processing

We have concluded an order processing agreement (AVV) with the provider named above. This is a contract required by data protection law, which ensures that this provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the DSGVO.

Legal basis - The "fine print".

When processing your data, we essentially refer to four important articles of the General Data Protection Regulation:

  • 6 I lit. a DSGVO refers to consents for a specific purpose.
    For example: the analysis of your user behavior on our website.

  • 6 I lit. b DSGVO allows us to process personal data for the performance or pre-performance of a contract.
    For example: You contact us to receive information about our services.

  • 6 I lit. c DSGVO refers to a legal obligation to process personal data.
    For example: We are obliged to keep business-relevant transactions for a certain period of time in order to submit them to authorities.

  • 6 I lit. f DSGVO refers to our or a third party's legitimate interest in processing data.
    For example: the use of certain third-party tools to improve the findability of our website.

How long will my personal data be stored?

Your data will only be stored on our servers for as long as required by law. Once this period has expired, the data is routinely deleted if it is no longer needed. This would only be the case in the fulfillment or preparation of a contract. We do not store personal data for years without any purpose limitation.

What rights do you have?

As a data subject, you have the following rights:

Right to confirmation

If you want to know whether we are processing your data, you can exercise your right to confirmation.

Right to information

You have the right to receive information from us at any time, free of charge, about whether and which of your data we have stored.

Right to rectification

You can request us to correct your personal data at any time if the data contains an error. If the data is incomplete, you can request that it be supplemented.

Right to deletion (right to be forgotten)

You have the right to demand that we delete your data without delay, provided that this does not conflict with any legal retention periods or permissions.

Right to have the processing of your data restricted

You have the right to request that we restrict processing. The data will

then not deleted, but is no longer available for processing.

Right to transfer your data or to have it transferred

You have the right to receive your personal data in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another entity without any hindrance on our part, unless there are compelling reasons not to do so. For this purpose, you may request us to transfer this data directly, provided that no rights and freedoms of other persons are violated in the process and it is technically feasible.

Right of objection

You can object to the use of your data at any time, if the

data processing is based on the legal grounds of Article 6 paragraph 1 lit. a (consent) or f

(legitimate interest) DSGVO.

To exercise any of the above rights, contact us using the contact details provided.

Right to complain to the data protection supervisory authority

You have the right to complain to a supervisory authority if you believe that we are in breach of the Data Protection Act. Information on the Saxon supervisory authority responsible in this case, as well as the Saxon State Data Protection Commissioner, can be found at

And last but not least

We process your data only for the above-mentioned purposes. Should data be processed for purposes other than those mentioned, you will be informed and clarified separately.

We do not use automatic decision-making or profiling.